Types of Services

FCSS uses a "people helping people to help themselves" approach and offers a wide range of programs and services at the community level. Following are some examples of programs or services offered through FCSS:


1. Services to assist communities to identify their social needs and develop responses to meet those needs, including:

  • raising public awareness around community issues,
  • developing strategies for community advocacy,
  • developing comprehensive social community plans and initiatives,
  • environmental scans, service reviews, strategic planning, program planning, or
  • in-kind support to community-based groups (until they are able to sustain themselves) such as provision of office space, printing, photocopying, help with preparing proposals, ect.;



2. Services to promote, encourage and support volunteer work in the community, including:

  • recruitment, training and placement services,
  • resources to support volunteers, or
  • coordination of volunteer services;

3. Services to inform the public of available services, including:

  • information and referral services,
  • community information directories,
  • newcomer services, or
  • interagency coordination;

4. Services that promote the social development of children and their families, including:

  • parent-child development activities,
  • temporary or occasional parent relief services, or
  • support services for young school age children;

5. Services that enrich and strengthen family life by developing skills so people can function more effectively within their own environment, including:

  • parenting and family life education and development programs,
  • marriage enrichment,
  • retirement planning,
  • programs for single adults and single parents,
  • courses designed to enhance self-awareness and personal growth,
  • individual, family and group counselling services that are educational and not treatment oriented, or
  • youth development services

6. Services that enhance the quality of life of the retired and semi-retired, including:

  • home support services,
  • education and information services,
  • outreach and coordination services, or
  • self-help socialization activities.

7. Ineligible Services:

Services provided under an FCSS Program must not provide primarily for the recreational needs or leisure time pursuits of individuals; offer direct assistance, including money, food, clothing or shelter, to sustain an individual or family; be primarily rehabilitative in nature; nor duplicate services that are ordinarily provided by a government or government agency.